Blending text with voice in real-time offers the best of both worlds for effective communication. This should be great news for Service Providers. But margins continue to shrink. Why? Because Communication Platform as a Service (CPaaS) technology vendors have inserted themselves in-between the Service Provider and the customer, thereby lowering margins on what should be a lucrative opportunity. Further OTT applications are bypassing your network altogether.
Now, more than ever, it’s critical that Service Providers find new and creative ways to avoid falling victim to the CPaaS “business grab” by offering their customers equal or better CPaaS capabilities – at a lower rate. Bottom line; Service Providers must become CPaaS providers themselves or risk irrelevance over time.
Spend an hour with two industry luminaries who agree with us on the importance of CPaaS Enablement – today, tomorrow and in the future to come.
Who should attend
Any professional wanting to control their destiny by removing current CPaaS platform providers from the picture.
What you will learn
How to quickly increase profits through significantly reduced margin shrinkage by quickly becoming a CPaaS provider and offering SMS-enabled applications that deliver the services their business customers are demanding.
Terry Hsiao is a well-recognized entrepreneur in the mobile telecommunications industry. Since 2000, he has founded three start-ups including InphoMatch (later rebranded Mobile 365) which was acquired by Sybase (Now SAP) for $425M in 2006. Currently, he serves as CEO of Hook Mobile, a cloud communications provider for IP apps and services. Mr. Hsiao has been appointed by the Governor in Virginia to serve 2 terms on the Board of Innovation and Entrepreneurship Investment Authority. Hsiao also served as a member on the Board of Governors at MIT Sloan School of Management, Monte Jade DC Chapter, and Advisory Board at Rutgers University College of Engineering and the Confucius Institute at George Mason University (GMU).
Hsiao received Honors BSEE from Rutgers University and SM (MBA) from MIT Sloan School of Management.
Tom Ngo spans the worlds of research and entrepreneurship. As Chief Scientist at Lumin.ai, he leads the creation of an artificial-intelligence platform capable of conducting human-like conversations. As Chief Technology Officer at WhiteClouds, he oversees all aspects of the 3D and content-management platform. At Idealab, he supplies executive guidance and early-stage implementation for selected nascent operating companies. As Chief Product and Development Officer at Aventura, he was responsible for all product-development functions. As Vice President, Disney Research, he co-led the research organization, focusing on alignment with business priorities of all business segments. As Chief Technology Officer at NextPage, he was responsible for product management, product design, and product development.
Tom holds a Ph.D. in Computational Biophysics from Harvard University and a bachelor’s degree in Physics from Cambridge University, where he graduated with first-class honors and received the first Sir Neville Mott prize for the best undergraduate thesis in theoretical physics.